Shipping Policy

Store: nova-k (nova-k.shop)
Last updated: September 15, 2026

Delivery area

nova-k ships to eligible addresses in the United States where a delivery service is available at checkout. The available service, shipping charge, applicable sales tax, and estimated delivery range are shown before payment. We do not promise delivery to an address that the selected carrier cannot service, including some remote locations, territories, or PO Boxes.

Processing time

Orders are normally processed within 1–3 business days after payment has been verified. Business days are Monday through Friday and do not include U.S. public holidays. Orders placed after the store's daily operational cut-off may be treated as received on the next business day.

Transit and delivery estimates

Standard carrier transit is generally 5–12 business days after dispatch. The combined estimate is therefore approximately 6–15 business days from payment verification, excluding weekends and holidays. These are estimates rather than guarantees. Weather, carrier volume, peak-season demand, rural service, address errors, customs or carrier disruptions may extend the delivery time.

Shipping charges and taxes

Shipping charges are calculated or displayed at checkout in U.S. dollars before an order is submitted. Any applicable sales tax is calculated from the delivery address when required and is shown before payment. We do not add undisclosed shipping charges after checkout.

Tracking

Tracking information is emailed when the selected carrier provides a tracking number. A tracking link may take time to show movement after the parcel is first accepted by the carrier.

Address changes and delivery problems

Customers must provide a complete recipient name, street address, apartment or suite number, city, state, and ZIP code. Contact us immediately at princessero0660@outlook.com if an address is incorrect. We cannot guarantee that an address can be changed after dispatch, and carrier re-delivery charges caused by an incorrect address may be charged to the customer.

If a parcel is delayed, missing, damaged, or marked delivered but cannot be located, check the carrier notice and safe delivery locations first, then contact us with the order number and photographs where relevant so we can investigate.

Contact

Email: princessero0660@outlook.com
Phone: 719-648-1260